Terms of service
Terms of Service
This website is operated by Velzo. Throughout the site, the terms “we,” “us,” and “our” refer to Velzo.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a legal guardian.
You may not use our products or services for any illegal or unauthorized purpose.
2. Product Information
We make every effort to display our products, colors, images, prices, and descriptions as accurately as possible.
However, colors may vary depending on your screen settings, lighting, or device display.
Velzo reserves the right to update, modify, or discontinue any product at any time without prior notice.
3. Pricing and Promotions
Prices are subject to change without notice.
Promotional offers, discounts, bundles, and final sale campaigns may be changed, extended, or ended at any time.
Discounts cannot always be combined unless clearly stated.
4. Orders
By placing an order, you agree that all information provided is accurate and complete.
Velzo reserves the right to refuse, cancel, or limit any order if we suspect fraud, abuse, incorrect pricing, payment issues, inventory errors, or violation of these Terms.
If an order is canceled after payment, a refund will be issued to the original payment method.
5. Shipping
Shipping times are estimates and may vary depending on location, carrier delays, customs procedures, and external factors.
Please review our Shipping Policy for full details.
6. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return and Exchange Policy.
Customers must contact our support team before sending any item back.
7. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information.
Velzo is not responsible for issues caused by incorrect customer information, including wrong shipping addresses or contact details.
8. Third-Party Services
Our store may use third-party services for payment processing, shipping, analytics, marketing, reviews, or customer support.
These services may have their own terms and privacy policies.
9. Limitation of Liability
Velzo shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
Our total liability, where permitted by law, shall not exceed the amount paid for the product in question.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Upload malicious code
- Copy or exploit website content without permission
- Provide false or misleading information
11. Intellectual Property
All content on this website, including images, text, graphics, branding, layout, and design, belongs to Velzo or its content providers.
You may not copy, reproduce, distribute, or use any content without written permission.
12. Changes to These Terms
Velzo may update these Terms of Service at any time.
Changes will be posted on this page, and continued use of the website means you accept the updated terms.
13. Contact Information
Questions about these Terms should be sent to: